Hi, sorry you are looking to return your item.
Some items are none refundable and you should see our T&C’s for full info if you have not done so already https://www.detail4retail.net/returns-request/ (located on our navigation page)
The shipping cost of returns are none refundable as per our T&C’s
We will email you your returns label to attach to your parcel within 48hrs, if you do not have access to a printer no problem we can post this out to you or you can simply write down the details on your packacging.
How would you like to return your item?
- Hermes Collection on nominated day Mon-Fri
- Local Hermes Drop off point – We will provide you with your closest Hermes drop off point, most are located within less than 1 mile
Please include your preferred return method in your comments, if you would like a Hermes collection on a specified day Mon-Fri these are all day calls – please ensure this is from at least two full days from today, if you are not home we will attempt to recall again on another day and if unsuccessful you return will be cancelled.
Please include in your comments – Your preferred return method, reason for return and if you would like a refund or exchange.